Customers & Quality

Santec's objective is excellence, using best achievement against which to set future standards. This is achieved by putting Quality & Customers at the heart of the organization. The company vows to create a real value for the customers by helping them to take their business into level-next. It works continuously to provide high quality products and pro-active services. The core business ethics of our company are:

To achieve this goal, Santec is committed to a continual improvement process. This is efficiently done by gathering data from management review meetings, internal audits, customer's feedback, scrap analysis, etc. The data is used to initiate corrective action through a well defined Quality Management System.

To establish a new benchmark of operational excellence through quality, technology, speed, performance and innovation. This has enabled the company to provide its customers with various decisive advantages.

To treat suppliers fairly as an integral part of the company's total capability to serve customers. High performance and ethical behavior are the two pillars of sustainable business growth of Santec.