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» Shipping Policy
Santec is committed to meet the strict
delivery schedules and remains very punctual. Till date, the company has a
record performance for over 98% on-time deliveries. For the international
consignments, the shipment is done through reputed carriers. On the shipment
dates, an email is sent to customers in order to notify them about the
delivery. This e-mail would also have the copy of invoice attached with
Santec ships most of the consignment from
the warehouse. If the standard machines or component is available at the
warehousing, it is usually shipped the next business day after the order is
processed. However, some of the machines require extra couple of days for
complete assembly, inspection, testing and packaging.
All the consignments are shipped via.
most reliable international carriers. The company does not ship via USPS.
Please make sure to provide an accurate address for the delivery. Delivery
quotes are for business days only. The ship date is not counted in air
quotes. For example, if it ships 2nd day Air on Monday, it should arrive on
The carriers provide the company a unique
tracking number for every package. Clients are updated with the status of
the shipment throughout the move. Sometimes, it becomes difficult to locate
the consignment, in such cases there may uncertainty in date and the exact
time for delivery.
You will be provided with a shipping
quote according to commercial carrier rate tables. Santec does not have any
control over customs, duty, brokerage fees, or any other additional fees
that will be added by government agencies at time of delivery.