Upon receipt of the consignment, if there
is any visible damage please refuse the package or make note of any damages
to the carton on the delivery receipt , so as to have a record of the
damage. If the unit is refused initially or the machine / equipment is found
to be damaged after inspection, please contact Santec immediately. The
company will then have a new replacement unit sent out and the old one
picked up at no charge.
For deliveries where there is no visible damage please inspect materials
immediately and if there are any damages or the unit is not in working
condition (defective) please contact Santec, so the damaged unit is
replaced.
Santec reserves the right to refuse returns for any reasons other than
those stated in the above paragraphs. However, if the machine / equipment is
returned for some particular reasons, the company will charge fees for
restocking and shipping.
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