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Quality Objectives

Santec India
Santec identifies those key result areas as quality objectives, which overall affect the process and hence the quality. Therefore, quality objectives are established to ensure continual improvement in the organization's performance. Moreover, it is also ensured to measure these quality objectives so that these can be effectively and efficiently reviewed. At Santec, the quality objectives are:

  • To meet customers' requirements in terms of functionality, safety, efficiency and life expectancy.
  • To take effective actions on customers' feedbacks.
  • To ensure planned results and continual improvements in all operations.
  • To increase productivity by reducing wasteful activities.
  • To effect continuous improvements in Customer Satisfaction Index.
  • To ensure training of employees as per defined targets, training needs and requirements.

Quality Control Flowchart

Quality Control Flowchart
Quality Control Flowchart

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